Terms of service

Company Details

Website: www.lovejewelry.co.uk

We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including, without limitation, browsers, customers, merchants, and content contributors.

If you do not agree to these Terms, you may not access the website or use any services. Continued use of the website following changes to these Terms constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

1. Changes to Terms

We may update these Terms at any time. You are responsible for reviewing them periodically. Continued use of our services constitutes acceptance of any changes.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or you have given consent for any minor dependents to use this site.
You agree not to use our products for any unlawful or unauthorised purpose, or to violate any laws in your jurisdiction.

3. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without our express written permission.

4. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be relied upon as your sole basis for decision-making.

5. Modifications to the Service and Prices

Prices are subject to change without notice. We reserve the right to modify or discontinue the service at any time without liability.

6. Products or Services

Products available online may have limited quantities and are subject to our Refund Policy.
We have made every effort to display product colours and images accurately, but we cannot guarantee colour accuracy on your device.
We may limit sales to specific persons or regions at our discretion.

6A. Returns & Refunds

Our Returns & Refunds policy forms part of these Terms of Service and applies to all purchases made through our website.
You can view the full policy here: https://lovejewelry.co.uk/policies/refund-policy.

By placing an order with us, you acknowledge that you have read and agreed to our Returns & Refunds policy. This policy sets out the conditions under which returns, exchanges, or refunds may be granted, including time limits, product condition requirements, and any exclusions that apply.

7. Accuracy of Billing and Account Information

You agree to provide complete and accurate purchase and account details and to promptly update them as required. Orders may be cancelled or limited at our discretion.

8. Third-Party Tools and Links

We may offer access to third-party tools and websites, which are provided “as is” without warranties. We are not responsible for third-party content, products, or services.

9. User Comments and Submissions

Any submissions you provide (reviews, comments, suggestions) may be used by us without restriction. You are solely responsible for the accuracy and legality of any content you submit.

10. Personal Information

Your personal information is handled in accordance with our Privacy Policy. We reserve the right to use images of our jewellery, including those you send to us, if we believe they relate to inaccurate public reviews.

11. Errors, Inaccuracies, and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions without notice, including after orders are placed. Designs may change without prior notice if improvements are required.

12. Prohibited Uses

You may not use our site or products for unlawful purposes, to infringe intellectual property rights, to harass or discriminate, to upload malicious code, or to circumvent security measures.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that our services will be uninterrupted or error-free. All products and services are provided “as is” without warranties of any kind, unless explicitly stated.
To the fullest extent permitted by law, Love Jewelry LTD shall not be liable for any damages arising from your use of our products or services.

None of our products are designed or intended for use by newborns, infants, or children under 36 months of age. Small parts – choking hazard. We strongly advise against such use and disclaim any liability for injury, harm, or damage resulting from misuse.

We securely delete all personal uploads within 30 days of order placement, allowing sufficient time to address any warranties, defects, or related issues. Personal data is used solely for production purposes and is not shared with any third parties outside our production team. We are not responsible for how photos, fingerprints, or hand-drawn materials are obtained or submitted. It is the customer’s responsibility to ensure that all uploaded content is lawful and that they have the necessary rights and permissions to use it.

14. Indemnification

You agree to indemnify and hold harmless Love Jewelry LTD and its affiliates from any claims arising from your breach of these Terms or violation of law.

15. Severability

If any provision is deemed unenforceable, the remainder of these Terms shall remain in effect.

16. Termination

We may terminate or suspend your access to our services without notice if you breach these Terms.

17. Entire Agreement

These Terms constitute the full agreement between you and Love Jewelry LTD regarding your use of the site.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

Contact Us
For questions about these Terms, please contact:

Love Jewelry LTD
Company Number: 15240904
20 Wenlock Road
London, England, N1 7GU
www.lovejewelry.co.uk