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Frequently asked questions
● How do I order a fingerprint necklace?
Simply place your order as usual, and once it’s confirmed, we’ll send you a digital fingerprint kit and step-by-step guide via email. It’s quick, clear, and easy to follow — designed to help you capture a clean fingerprint for the most accurate engraving.
● How accurate is the fingerprint engraving?
Because the fingerprint is deeply engraved, not printed, the result is incredibly detailed and true to life. Every swirl and line is preserved in the metal, creating a highly accurate and lasting impression of your loved one’s unique fingerprint.
● What materials is the necklace made from?
You can choose between two premium options: stainless steel, known for its durability and resistance to tarnish, or 925 sterling silver, a timeless precious metal for those who prefer a more classic fine jewellery piece.
● What is the length of the necklace, and is it adjustable?
The necklace measures approximately 18 inches (45.7 cm), which typically sits comfortably around the collarbone. It includes a small built-in extender for minor adjustments.
If you prefer a longer fit, you can request a free extender. Just contact our customer service team via the live chat on our website after placing your order, and we’ll be happy to include one at no extra cost.
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